Messaging Compliance

SafeNest, by NextCom LLC, is committed to transparent and compliant messaging practices. This page demonstrates the user consent screens and SMS message flows required for regulatory compliance.

All messaging is transactional only (authentication codes, account notifications). We do not send marketing messages through SMS or WhatsApp.

1. Sign-In Consent Screen

When a user signs into SafeNest, they must enter their phone number and explicitly agree to receive a One-Time Passcode (OTP).

Consent Text:

“By continuing, you agree to receive a one-time passcode via SMS to verify your account. Msg&data rates may apply. Reply STOP to opt out, HELP for help.”

Purpose:

User authentication only.

Sign-In Consent Screen

2. Add Family / Emergency Contact Consent

When a SafeNest user adds a family or emergency contact, they must confirm they have that person’s consent to receive messages.

Consent Text (in-app):

“I confirm I have this person’s consent to receive a message from SafeNest about being added as my family/emergency contact.”

First Message Sent to Contact:

“SafeNest: [InviterName] added your number as a family/emergency contact. Reply YES to confirm or STOP to opt out.”

Add Emergency Contact screen

3. SMS Opt-In Flow

Contacts receive an initial SMS and must actively opt in by replying YES.

Opt-In Example:

“SafeNest: Rajeev added your number as a family/emergency contact. Reply YES to confirm or STOP to opt out. Msg&data rates may apply.”

Opt-In SMS screenshot

4. SMS Opt-Out Flow

At any time, users can opt out of SafeNest SMS by replying STOP.

STOP Reply:

“SafeNest: You have successfully opted out and will no longer receive messages. Reply HELP for help.”

Opt-Out SMS screenshot

5. HELP Flow

Users can request support by replying HELP.

HELP Reply:

“SafeNest Support: Visit https://safenestglobal.com/help or email support @safenestglobal.com. Reply STOP to opt out.”

HELP SMS screenshot

Compliance Summary

  • Brand Identified in Every Message: All SMS and WhatsApp templates start with SafeNest.
  • Explicit Opt-In: Users must consent in-app or by replying YES.
  • Immediate Opt-Out: STOP/REVOKE/OPTOUT are honored instantly with confirmation.
  • Support Access: HELP keyword provides direct support information.
  • No Public Link Shorteners: Only branded domains are used.
  • Transactional Only: All messages are for authentication or account notifications.